In 1982, Teledex® invented the very first hotel telephone. Since then, more than 15 million Teledex brand hotel phones have been installed in 125 countries, making Teledex the most recognized, trusted, and preferred hotel telephone brand in the world.
Acquired by Cetis in 2009, the Teledex brand continues to set the design, engineering, and performance standards for the hotel phones. And while others may copy Teledex style, they can’t copy Teledex innovation or quality. Or Teledex history.
Teledex is the inventor of the first hotel phones with programmable guest service keys and custom faceplate design, and the innovator of a host of new hotel telephone technologies. Patented OneTouch voice mail retrieval technology, for example, is available on all single and two-line Teledex speakerphone models. A single touch of the blinking message waiting light button, speed dials the guest into voice mail, and automatically turns on the speakerphone, so your guest may hear voice mail messages hands-free, or pick up the handset for privacy.
Milestones
In its continuous pursuit of excellence in hotel phones, Teledex has proven to be the industry innovator time after time. Over the years, Teledex has achieved product successes that have added to the continuing growth of the company, and the earned respect of hoteliers worldwide. Among the more significant product achievements are:
Acquired by Cetis in 2009, the Teledex brand continues to set the design, engineering, and performance standards for the hotel phones. And while others may copy Teledex style, they can’t copy Teledex innovation or quality. Or Teledex history.
Teledex is the inventor of the first hotel phones with programmable guest service keys and custom faceplate design, and the innovator of a host of new hotel telephone technologies. Patented OneTouch voice mail retrieval technology, for example, is available on all single and two-line Teledex speakerphone models. A single touch of the blinking message waiting light button, speed dials the guest into voice mail, and automatically turns on the speakerphone, so your guest may hear voice mail messages hands-free, or pick up the handset for privacy.
Milestones
In its continuous pursuit of excellence in hotel phones, Teledex has proven to be the industry innovator time after time. Over the years, Teledex has achieved product successes that have added to the continuing growth of the company, and the earned respect of hoteliers worldwide. Among the more significant product achievements are:
- 1982 Invented the industry's first hotel phone with faceplate and programmable guest service keys
- 1986 First to offer factory-programmable guest service keys to the hotel industry, which significantly reduced the call load of hotel operators.
- 1987 First to offer production and customization services for hotel telephone faceplates.
- 1989 First to offer one and two line speakerphones in the guestroom.First to offer the Easy-Access Data Port option in the hotel telephone.
- 1990 First to design and patent special electronic interface circuits to work with proprietary electronic message waiting signals.
- 1994 First to place a local facsimile server into a hotel for revenue share services.Teledex ships its 1 millionth telephone.
- 1995 Teledex ships its 2 millionth telephone.
- 1996 First to offer Handset Volume Boost features on all telephones, prior to the FCC requirement in conjunction with ADA laws.First to offer custom-colored guest service keys to enhance the use of hotel amenities.
- 1997 Teledex ships its 3 millionth telephone.First to offer three-way conference bridge on its two-line telephones.First to ship analog hotel phones on six continents.First to offer patented MultiX™ message waiting circuitry which supports six or more message waiting phones, in parallel, regardless of the PBX switch being used by the hotel.
- 1998 Teledex ships its 4 millionth telephone.First to offer MPC technology with its PrimeLine Select™ feature that automatically selects the available phone line, thus eliminating the most problematic issue with two-line telephones that previously had mechanical latching line key technology.First to offer RingLine Select™ feature on two-line hotel phones that automatically connects an incoming call’s phone line, thus eliminating the need for a guest to search for the correct mechanical line key to depress.
- 1999 Teledex ships its 5 millionth telephone. First to offer the industry’s Caller ID display telephone which also provided customized hotel greetings or messages and a scrolling menu of key hotel service departments.
- 2000 Teledex ships its 6 millionth telephone.
- 2001 Teledex ships its 7 millionth telephone.
- 2002 Teledex ships its 8 millionth telephone. First to offer VoIP terminals for hospitality application.First to introduced to the hospitality industry the high speed Internet access (HSIA) solution ExpressNet™ (now known as Y Series) that provided an integrated, highly economical solution utilizing existing copper wires, thus eliminating the costly need for new cable infrastructure while providing dependable 1 Mbps to each endpoint.
- 2003 Teledex ships its 9 millionth telephone. First to introduce a wireless Internet solution on the telephone with its AirLink™ product in conjunction with its ExpressNet™ product offering.
- 2004 Teledex ships its 10 millionth telephone.
- 2005 Teledex ships its 11 millionth telephone.
- 2006 Teledex ships its 12 millionth telephone.
- 2007 First to introduce VoIP phones, and touch screen telephones for the hospitality industry with the Teledex iPhone™ (I Series) HD Series and LD Series.
- 2007 Teledex ships its 13 millionth telephone. 100,000th room milestone achieved with ExpressNet™.
- 2008 Teledex ships its 14 millionth telephone.
- 2009 Teledex ships its 15 millionth telephone.
- 2009 Teledex, LLC. assets purchased by Cetis, Inc.
- 2010 Teledex ships its 16 millionth telephone.
- 2011 First to introduce micro-footprint guest room telephone, the Teledex E Series.
- 2013 Teledex introduces M Series hotel phones.
