support

spares and replacements

Concierge

Click to order spare or replacement phones

PHONE
English +1.719.638.8821
Spanish +1.719.571.9194
French +44 (0)1908 904862
Portuguese +44 (0)1908 904862

EMAIL
support@teledex.com
sipsupport@teledex.com

WEBSITES
Cetis
Scitec
TeleMatrix
Cetis China

SOCIAL
LinkedIn
Facebook
Twitter
​Vimeo
YouTube

RETURNS (PDF)
Warranty Claim Worksheet (Web form)

WARRANTY (PDF)
Product Warranty

VoIP (PDF)
Declaration of SIP Conformance
SIP Interoperability Certifications

​VoIP (Links)
VoIP Support Portal
​Firmware/Software
User Guides

VIDEO
Click here to view or download Teledex hotels phones faceplate videos.

FACEPLATES
Icon Worksheet (PDF)
Dialing Instructions (PDF)

FACEPLATE WORKSHEETS (PDF)
M Series
E Series
I  Series
Opal Series
D Series
Diamond Series
Nugget Series

OPTIONS WORKSHEETS-INTERNATIONAL (PDF)
Note: Click on a text link to view or download a PDF document.
Analog (CALA) English
Analog (CALA) Spanish
Analog (Brazil) Portuguese
VoIP (CALA) English
VoIP (Russia) English
VoIP (International) English

OPTIONS WORKSHEETS-NORTH AMERICA (PDF)
Note: Click on a text link to view or download the PDF document.
Analog (North America)

TELEDEX FACTORY PRE-PROGRAMMING (PDF)
Note: Click on a text link to view or download a PDF document.
3 button
5 button
6 button
10 button
E Series 4 button
E Series 8 button
E Series 12 button
I Series 1 button (A103-STW)
​Nugget 3 button
Opal 3 button
Opal 5 button
Opal 6 button
Opal 10 button
Opal 11 button
Lobby
Message Waiting Light